Shipping policy

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Times & Costs

We ship worldwide. Estimated delivery times vary by destination:

• Spain: €3.99 — 15–30 business days (free shipping on orders over €55)
• European Union: €5.99 — 15–30 business days (free shipping on orders over €55)
• International: €7.99 — 25–45 business days (free shipping on orders over €55)
  

Please note that these are estimated timeframes and may vary due to customs processing, carrier delays, or other factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the items in your order.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to be updated.

Customs & Duties

International orders may be subject to customs fees, import duties, or taxes upon arrival in the destination country. These charges are the responsibility of the customer. LYRÉ has no control over these charges and cannot predict their amount.

Lost or Delayed Orders

If your order has not arrived within the estimated timeframe, please contact us at lyrefashionshop@gmail.com and we will investigate the issue with the carrier.